Winter Operations: How to Report Mailbox Damage
Public Works Department
February 9, 2017
Q. What do I do when my mailbox gets plowed away with the snow?
If you live on a town road*, the Department of Public Works can assist you!
The easiest way to request assistance is to submit a ‘Citizen Request’ through the Town’s website. Follow the following menu choices to submit your issue:
1. Go to www.middletownri.com, then
2. Select the “Help?” icon on the bottom right-hand corner of the Town home page;
a. Enter your name and email address;
b. Enter any comments you may have, including your address.
Or call the Department of Public Works at (401) 846-2119.
You may want to have your mail held at the local post office until your mailbox is replaced. You may call the Middletown PO at 846-0663 or fill out a ‘hold mail’ card when you visit the Post Office.
(Please note that the Town uses a standard post and mailbox to replace those damaged by our snowplows. DPW will replace the mailbox and post as soon as possible, but it may take a few weeks, weather permitting,)
* Residents on state roads (East Main Road, West Main Road, Aquidneck Avenue and Valley Road) may contact RIDOT Mailbox Claims at (401) 734-4842 if your mailbox is damaged by snowplows.